FREE Online Training
The Plain Language Online Training Program, was created by Cheryl Stephens, based on the Government of Canada training resources for plain language. Here you will find helpful tips and techniques for improving your communication skills with the use of plain language.

This program consists of 8 topic sections.
To begin, click HERE. 

The instructional material is adapted from
Plain Language: Clear and Simple
and the associated Trainer's Guide, publications of the now-defunct National Literacy Secretariat - Human Resources Development Canada.

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Free down-loads here

Plain Language in Organizations:
An Action Plan 

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Plain Language in Organizations:
​An Action Plan 
Co-author Kate Harrison Whiteside.
If you wonder where to start, let the extensive plain language experience of the two authors guide you through the maze of choices. The authors give you directions from drafting your plan, through applying it to everything from memos to websites, to creating a team that will take the strategy to a successful finish. 

Books 
​by Cheryl Stephens

Plain Language in Plain English shows you how to write for customers and clients in language that’s easy to understand. It offers comprehensive guidance and advice on understanding your readers, planning and creating your text, and presenting your words in a good design. 
The contributor list reads like a who’s who of plain language experts. 
​Plain Language in Plain English is a valuable resource for governments, businesses, service providers, and professionals in any field to improve their communication.
From organizational guidelines, literacy awareness, and reader expectations, to effective speaking strategies for presentations, Plain Language in Plain English, is a comprehensive manual.
Plain Language Legal Writing paperback
A complete guide to clean, precise, and understandable legal writing So many books give you advice that turns out to be hollow: know your audience, structure your writing. The strength of Plain Language Legal Writing is that Stephens provides clear instructions on how to do what she's recommending. Also available as an ebook. This book does not deal with drafting dispository documents.


Website Usability: A Plain Language Tool Box e-book, co-author Kate Harrison Whiteside.
The second book in the Plain Language Wizardry Series removes the fog that can surround planning, creating content, designing, and testing websites. Not for coders, the books tells the other people on the team what is needed. It offers clear guidelines, tips, and examples. The authors’ advice is accompanied by links to actual web sites that exhibit good practices. Using tried-and-tested plain language practices, the Toolkit gives you a roadmap for success whether you are just beginning to create a website or re-launching an existing one.