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- Don't Be a Letterhead: Think About Your Clients
- Meeting Client Needs for Clear Information: Is Literacy a Law Practice Issue?
- Delivering Instructions Effectively
- Are You Listening?
- Listening Skills are Crucial
- Communicating Across the Cultural Divide: How Men and Women Talk
- Ten Tips for Communicating Across Cultures
- Using Plain Language Process in Oral Presentations
- What is Really Wrong With Legal Language?
- Quick Tips for Clear Legal Language
- Guidelines for Readable Writing: Reaching Out with Plain Language
- Framing Your Message: Helping Your Reader Get the Picture
- A Crash Course in Plain Lanugage Legal Drafting
- Workshop Notes on Persuasive Writing for Litigation
- Basic Rules of Graphic Design
- Legal Writing: Structuring a Better Legal Memorandum or Opinion
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