Plain Language Wizardry School for
Professional Development and
Building Niche Skills
Courses available now
Teaching to the ISO Plain Language Standard
Cheryl's courses available at
Plain Language Academy
A-11 Putting Clients First in Legal Writing
for better client relations
Putting clients first in legal writing Best customer-service practice
Eight weeks. Start at your convenience.
This course is for lawyers and paralegals: changing attitudes, writing process, and writing style. Professionals in legal services must meet the needs of clients while maintaining competency in a common body of skills forming the fundamental elements of competent representation. This course provides a self-paced opportunity to explore the interpersonal and communication skills needed for better client management.
More information and to register.
A4 Science supports plain language
12 week course. Start at your convenience.
Register your interest by emailing
and put A4 Science Supports Plain Language in the Subject line.
Neuroscience research shows the the less work audiences need to put into reading, the more they will find sources credible, and the better they will connect with the messages. You will learn the most up-to-date techniques, drawn from neuroscience, linguistics, and cognitive psychology. We'll explore both why and how to make the reader's work easier and fluent.
What do you have in common with your readers?
You are all human! You can easily connect with that. Just take advantage of what science tells us about how the brain processes information to write that information so it is easy for the reader.
Cheryl offers several ways for you to learn to do this:
1. Personal Coaching-professional development
2. Online Webinars
Plain Language Academies
Also offering programs in French and Spanish.
"I recently worked through this course and I was amazed at how useful it was and how well-designed.'
Sarah Slabbert and Nadja Green, Plain Language Institute, South Africa lead you through this course starting March 1, 2022.
Implementing plain language in a systematic manner in an organization is, however, a different challenge for executives, compliance officers, communication managers or customer relations. Make your organization truly customer-centered working through these 6 modules:
The course runs online for 12 weeks. Limited enrollment.